IOSHA QUALIFICATIONS BOARD is a global provider of auditing and certification services. Our in-depth knowledge of regulatory compliance around the world and our highly experienced auditors provides you with a fast, efficient service. We focus on helping you become more consistent, efficient and compliant – which means you bring products to market faster, avoid liabilities and boost profits.
Our portfolio includes the following:
ISO 14001 Environmental Management System
ISO 45001 Occupational Health & Safety Management System
1) ENQUIRY:
Companies interested in participating in any of IOSHA QUALIFICATIONS BOARD Middle East and IOSHA QUALIFICATIONS BOARD Safety Engineering Schemes can email us at info@ioshaqb.com to receive our brochure and the application procedures.
2) APPLICATION FORM:
The registration form provides relevant information from which we can evaluate the nature and scope of the company’s certification. The completed registration from can be mailed to info@ioshaqb.com.
3) QUOTATION:
Based on the information provided on the registration form a competitively priced quote will be offered for your consideration. Applicant will be contacted regarding the scope of certification and locations, etc.
4) ASSESSMENT & RESERVATION:
On receipt of the acceptance letter and payment for certification, mutually agreed dates for the assessments will be arranged.
5) STAGE 1 ASSESSMENT:
MANUAL ASSESSMENT:
It is a desk-top review of your manual, procedures and its relevant documents. As such, the documents should be submitted to us usually 4 weeks prior to certification assessment.
ONSITE ASSESSMENT:
This is carried out to assess the implementation of the relevant management system and supporting programs. It checks the readiness of the company for certification.
6) STAGE 2 ASSESSMENT:
This is a certification assessment conducted in accordance with the relevant standard. It is usually carried out within four weeks after the stage 1 assessment based on output of stage 1 audit. If within 6 months stage 2 audit is not conducted, then stage 1 audit must be repeated.
7) APPROVAL:
On successful completion of the certification assessment and corrective actions, the certificate of award will be issued thereafter.
8) CONTINUING ASSESSMENT:
The certificate is valid for 3 years’ subject to satisfactory maintenance of the management system. Your management system will be monitored usually on a regular basis to ensure that it continues to meet the requirements of the relevant standard.
9) CERTIFICATE RENEWAL:
The final continuing assessment in the third year will serve as a renewal assessment and the certificate will be renewed for another 3-year term upon satisfactory assessment.
10) CHANGES TO CERTIFICATION:
During the validity of certification, any change to scope(s)of certification, if required which includes expansion/ reduction of scope, and addition/ deletion of sites & transfer; will be based on the assessment conclusions as agreed and reflected accordingly in the issued certification and attachment documents.
11) SUSPENSION AND WITHDRAWALS:
Non-compliance of Certification regulations like timelines of execution of audit, non-submission of compliance on findings within stipulated period, misuse of logo & certificate, gross failure in systems, etc. can lead to suspension or withdrawal as per the governing rules of IOSHA QUALIFICATIONS BOARD Middle East and IOSHA QUALIFICATIONS BOARD Safety Engineering.
12) TIMELINE* FOR CERTIFICATES SUSPENSION AND WITHDRAWALS:
*Above timeline is for verification of ISO 9001/14001/45001/22000/HACCP for other certification scheme specific timeline please contact us.
“The management understands the importance of impartiality in our certification of products and management systems. We will use all reasonable efforts to manage all possible conflicts of interest and ensure objectivity of our certification services”.
For any further suggestion, queries, appeals, complaints, etc. please write to us at info@ioshaqb.com.
Statement of Impartiality and independence:
IOSHA QUALIFICATIONS BOARD Middle East and its employees understand the importance of integrity, impartiality and independence in carrying out its management system certification activities.
IOSHA QUALIFICATIONS BOARD Middle East is committed to being responsible for the impartiality and its certification activities and will not allow commercial financial or other pressures to compromise impartiality.
IOSHA QUALIFICATIONS BOARD Middle East has identified and risk assessed all relationships activities which may result in a conflict of interest or pose a threat to impartiality and demonstrate effectively how will be able to minimize or eliminate the risk.
IOSHA QUALIFICATIONS BOARD Middle East conducts review of its risk assessment on impartiality and conflict of interest in a regular manner.
IOSHA QUALIFICATIONS BOARD Middle East and its employees are independent to the extent, that is required with regard to the conditions under which it performs its certification services. Depending on these conditions it will meet the minimum requirements stipulated in ISO 17021 requirements.
IOSHA QUALIFICATIONS BOARD Middle East is dedicated to maintaining the utmost impartiality and competency through clearly defined responsibilities, use of trained and qualified personnel, being responsive to complaints and maintaining confidentiality.
PROCEDURE – COMPLAINTS AND APPEAL
Complaints and Appeal
We will Attach File of complaint Procedure
What is ISO 9001?
The ISO 9001 Quality Management System (QMS) is the world’s most popular quality management standard, with over one million certified organizations in 180 countries worldwide. ISO 9001 provides a quality management framework that companies can use to ensure the quality of their products and services is consistent. Companies choose ISO 9001 certification to show that they have taken due care to maintain high standards. This reduces the chance of product faults and recalls or service shortcomings and ensures that your customers can buy with confidence.
What are the benefits of an ISO 9001 certification?
ISO 9001 certification demonstrates your organization’s ability to consistently meet and exceed customer expectations. Many enterprise buyers and retailers require their suppliers to be ISO 9001 certified to minimize their risk of purchasing a poor product or service – being ISO 9001 certified boosts your sales potential. A business that achieves ISO 9001 certification can attain significant improvements in organizational efficiency and product quality by minimizing waste and errors and increasing productivity. Our comprehensive guideline on ISO 9001 provides useful information on requirements and benefits.
Third-party certification by IOSHA QUALIFICATIONS BOARD
IOSHA QUALIFICATIONS BOARD is a leading provider of management systems solutions, having issued tens of thousands of management systems certificates to businesses of all sizes across the globe. Our dedicated global team of experienced auditors help you explore the possibility of integrating your ISO 9001 certification initiative with other management systems. We can also act as a one-stop provider for all your management system certification needs by offering integrated management system services.
In addition to offering comprehensive evaluations and reports, we can provide you with our IOSHA QUALIFICATIONS BOARD certification mark, which is globally recognized and synonymous with quality and safety.
Steps to your ISO 9001 certification
Before you can initiate the certification process, your organization will need to implement a quality management system according to ISO 9001 requirements and its effectiveness must be thoroughly documented.
For the certification process itself, the following steps have been established:
Documentation review audit: IOSHA QUALIFICATIONS BOARD evaluates your documentation and company records
On-site audit: IOSHA QUALIFICATIONS BOARD reviews the compliance of your actual activities to ISO 9001 requirements and company records.
Close the gap: Your organization identifies and implements measures to correct the root cause of any non-conformances identified by the audit
Certification issuance: IOSHA QUALIFICATIONS BOARD issues the ISO 9001 certification and certification mark
Surveillance audits: Annual audit required to maintain certification validity (Unannounced audits may occur in special cases)
An organization that complies with the ISO 9001 QMS standard proves its commitment to quality control. Having an ISO 9001 certification means that a product has been developed with stringent quality control measures followed.
The rewards of ISO 9001 certification are in the form of customer trust and business growth. It is a statement of responsible and accountable quality control. Companies who have been ISO 9001 certified have found themselves to be more efficient and have achieved improved customer satisfaction levels.
The process of ISO 9001 certification for any organization is a huge commitment to time and effort. During this time, one must also expect improvements in various segments of the business. However, the rewards of the effort and time investment are worth it.
For an organization of small to medium size, three-six months should be enough for the certification process. But without proper preparation and for larger enterprises, it may take 9-12 months.
After the groundwork (documentation check and formalities to start audits with the certification body) is done, stage 1 can begin.
In stage 1, auditors will assess the QMS system against the standard requirements. They can suggest improvements or enforce compliances. Stage 2 is the evaluation of the QMS processes. The requirements of ISO 9001, actual implementation, and QMS requirements are evaluated, and a report and certificate will be issued thereafter.
ISO 14001 is internationally recognized as the leading environmental management system (EMS) standard and is suitable for organizations of all sizes.
The ISO 14001 standard provides a systematic framework for integrating environmental management practices by supporting environmental protection, pollution prevention, waste minimization, as well as energy and materials consumption reduction.
In addition to implementing ISO 14001, many organizations choose to further improve their environmental performance management by enacting the European Eco-Management and Audit Scheme (EMAS).
Why is environmental management important?
Organizations certified to ISO 14001 demonstrate their commitment to continuous improvement and reduced environmental impact. The certificate can significantly improve your bargaining position when taking part in public and private green procurement tenders. As consumers are becoming increasingly aware of environmental and ecological issues, ISO 14001 certification helps your brand stand out as a responsible provider.
Companies that implement the ISO 14001 EMS aim to minimize wastage, from materials to energy consumption, throughout the supply chain and can thereby reduce cost.
Beyond demonstrating that your organization is committed to sustainability, ISO 14001 certification may also reduce the risk of regulatory and environmental liabilities.
IOSHA QUALIFICATIONS BOARD is your partner for complete environmental management system compliance
IOSHA QUALIFICATIONS BOARD provides ISO 14001 certification services for organizations around the world and across industries.
Our international network enables us to serve organizations worldwide and certify their compliance to ISO 14001 on a global scale. IOSHA QUALIFICATIONS BOARD’s experts hold international and national accreditations to satisfy local requirements for combined auditing exercises. In addition, our auditors are required to follow a strict code of conduct that ensures complete independence. In addition to offering comprehensive evaluations and reports, we can provide you with our IOSHA QUALIFICATIONS BOARD certification mark, which is globally recognized and synonymous with quality and safety.
For brands that wish to further enhance their environmental management credentials, we can also provide Eco-Management and Audit Scheme (EMAS) compliance assessment.
ISO 14001 standard lays out the criteria for implementing an Environmental Management System (EMS). A certifiable EMS conforms to the regulations that define optimal environmental impact. An organization that is ISO 14001 certified has set up operations compliant with the standard.
A good first step to take for your company’s ISO 14001 certification is choosing the right certification body. Ensure proper planning and implementation of the plan for environmental impact. Along with this, thorough and meticulous record-keeping and documentation will also earn you easy access to the certification. For more details, visit us at IOSHA QUALIFICATIONS BOARD.
An ISO 14001 certification for EMS dictates the continuous improvement of the company’s environmental impact. A suitable EMS system can be implemented in keeping with the context of the company. Environmental aspects and the associated environmental impacts of the company’s operations must be studied.
The standard also considers all internal and external influencing factors, identified risks and threats. EMS is subject to continuous scrutiny. Criteria for the control of environment-related processes must be defined and followed. An evaluation of the environmental objectives is also part of the ISO 14001 standard requirements.
ISO 14001 includes design requirements to provide the standard a more holistic approach to EMS. From the design stage, each process lifecycle determines the impact the products and services create. By including design requirements, environmental consciousness will become indispensable for organizations.
No. The organization is at liberty to provide information about environmental impact to its stakeholders as they ‘consider the need’.
The requirement to identify potential emergency situations is not removed. It is merely moved to the planning phase from the control phase.
Yes. Mandatory requirements, regulations, obligations, and voluntary requirements and commitments are equal under the EMS clauses.
ISO 45001 is an international standard that specifies requirements for an Occupational Health and Safety Management System OHSMS, which is intended to improve the safety and health of both employees and other personnel.
Introduced in March 2018, ISO 45001 standard marks a significant step forward in the overall effort to improve occupational health and safety (OH&S) worldwide. Published by the International Organization for Standardization (ISO), the standard enables organizations to proactively improve injury prevention and reduce ill-health, while protecting their longevity.
ISO 45001 supersedes previous occupational health and safety (OHS) standards, including OHSAS 18001. Organizations that currently hold OHSAS 18001 certification will need to transition to the ISO 45001 standard by March 2021.
Benefits of an ISO 45001 OHSMS certification
To survive in today’s competitive global marketplace, organizations must proactively manage all types of risk to the business, and the issue of occupational health and safety is no exception. ISO 45001 will provide new impetus for occupational health and safety practices in organizations and will help improve safety for employees and contractors. This translates into additional opportunities for protecting and promoting worker’s health and performance, as well as a sustainable improvement of employee motivation.
Key features of the ISO 45001 OH&S standard
Although ISO 45001 Occupational Health & Safety constitutes a fully new standard, its foundations already exist and are formulated in OHSAS 18001. Companies that have already implemented an occupational health and safety management system OHSMS in accordance with OHSAS 18001, and actively apply it in everyday company practice, can expect a smooth transition to ISO 45001 certification.
Key improvements:
Learn more about the ISO 45001 Occupational Health & Safety Management System OHSMS certification requirements on the ISO website.
Third-party ISO 45001 OHSMS certification with IOSHA QUALIFICATIONS BOARD
IOSHA QUALIFICATIONS BOARD is an internationally accredited certification body for a wide range of ISO standards, including ISO 45001 Occupational Health & Safety Management System and we have extensive experience in auditing and certifying against ISO management systems.
During a certification process, IOSHA QUALIFICATIONS BOARD independent and qualified auditors apply the following techniques:
In addition to offering comprehensive evaluations and reports, we can provide you with our IOSHA QUALIFICATIONS BOARD certification mark, which is globally recognized and synonymous with quality and safety.
ISO 45001 benefits the company in terms of its occupational health & safety (OHS) preparations in the following ways –
Increased protection of the workforce
Enhanced competitiveness
Reduced organizational risk
Excellent market reputation
Improved employee motivation
The key difference between OHSAS 18001 and ISO 45001 is the reactive and proactive approach taken by these standards. OHSAS 18001 focuses only on risks, not solutions, whereas ISO 45001 focuses on risks and proactive measures. The ISO 45001 Certification is designed to replace OHSAS 18001 by March 2021.
No, it is not required by law to implement ISO 45001, but it is an occupational health and safety audit that can help provide a structured framework for a safe and healthy workplace.
It is an annual audit by an independent auditing firm to ensure that your organisation complies with the requirements of ISO 45001 standard.
ISO 45001 Certification specifies a protocol for occupational health and safety management (OHSMS) system. guides proactive control of worksite injuries and health issues. Some of the requirements are:
The food safety management system (FSMS) or ISO 22000:2018 is an international standard designed to ensure food supply chain safety worldwide, enabling organizations to demonstrate their ability to control food safety hazards and ensure that food is safe for human consumption. The standard is applicable to all organizations of any size within the food chain, and is recognized worldwide by stakeholders such as regulators, primary producers, food manufacturers and packers, retailers and consumers.
IOSHA QUALIFICATIONS BOARD offers food and feed management system certification based on the following standards:
• ISO 22000
• FSSC 22000 Food supply chain
• HACCP
• BRC Food standards
ISO 22000
ISO 22000 is an international standard designed to ensure food supply chain safety worldwide, enabling organizations to demonstrate their ability to control food safety hazards and ensure that food is safe for human consumption. Learn more
FSSC 22000 Food supply chain
The Food Safety System Certification (FSSC) 22000 certification scheme meets the requirements of the international food sector for an independent ISO-based food safety scheme. Learn more
HACCP
International Featured Standard (IFS) Food is a Global Food Safety Initiative (GFSI) recognized food safety standard for auditing the quality of manufacturers’ processes and products. Learn more
BRC Food standards
Originally developed and published in 1998 the British Retail Consortium (BRC) Global Standards specify safety, quality and operational criteria for food producers and suppliers. Learn more
Audit Services
While you have not consciously made any changes to your corporate processes, you suddenly notice that things are not running smoothly in some areas of your company. This may concern customer-related performance indicators, but also targets in the fields of compliance, processes, innovation, and employees. Individual KPIs are in a downward spiral, the early warning systems in your control cockpit are flashing red, and you and your team simply cannot find the cause.
Or perhaps you are currently engaged with a completely different question, such as: Why has our churn rate almost doubled in the last three years? Why do we sell product x more frequently in Berlin than in Munich? Why has the rate of customer satisfaction in the field xy dropped drastically? How can we improve the service quality of our franchisees throughout the world? How do we ensure that our suppliers comply with the standards we have defined?
How can we help you?
Our well-proven auditing methodologies and certification-related support services form the basis for our customized Audit Services, providing professional solutions to your challenges.
With comprehensive methodological knowledge and long-standing experience gathered in the audits we have carried out, IOSHA QUALIFICATIONS BOARD can provide appropriate and customized solutions that support you in your root cause analysis.
The Audit Services are for your needs, and combined as relevant. If required, our Audit Services experts will extend the processes to include innovative assessment methods. Talk to us, so that we can develop a solution customized to your needs.
Internal audits / 1st party
IOSHA QUALIFICATIONS BOARD provides internal audits for the assessment of your management system. We review your company’s organizational and operational structures to check whether they are in conformity with the requirements of the relevant standard. The results are documented in a report, which shows deviations from defined requirements & audit criteria that enables your organization to prepare even more effectively for its certification audit.
Supplier audits / 2nd party
Our supplier audit includes a detailed analysis of your entire supply chain, ensuring sustainable transparency for companies and consumers. The second-party audit assess your supplier’s conformity to agreed requirements. Identification of gaps and opportunities for improvement is vital to professional supplier management. Based on IOSHA QUALIFICATIONS BOARD supplier audits and the audit reports which shows you if your suppliers meet your defined requirements, you gain valid insights on the performance of your suppliers. This input supports you in developing your existing suppliers.
Process audits / VDA 6.3 & others
Based on standardized process audits, we assess the resilience and efficiency of your processes, sub-processes, and corporate systems. The results of these audits provide the basis for future decisions in your quality management. In addition to single process audits aimed at preventing and correcting process deficits, as well as conventional process audits, e.g. according to VDA 6.3, which assesses serial production and service processes at OEMs and automotive suppliers.
Manufacturer audits
Manufacturer audits assess conformity with relevant standards for specific industries. Is there sufficient transparency in the products and licenses used by the manufacturers and the communication of contractual content? With in-depth expertise on requirements that are relevant to your industry, our auditors assess all applicable aspects.
Focus audits
IOSHA QUALIFICATIONS BOARD offers specific focus audits in areas such as healthcare, compliance, and service quality. Using validated research design, we perform e.g. focus audits adjusted to your terms of reference. All our focus audits are supported by technical experts and industry specialists from IOSHA QUALIFICATIONS BOARD’s extensive pool of experts.
Assessment Methods
Assessments based on company specific criteria
Are your processes compliant with the criteria you have established? Use our IOSHA QUALIFICATIONS BOARD experts as third-party auditors to assess workshops and carry out supplier audits and other audits and assessments according to your wishes. By outsourcing your internal audit measures, you prevent your results from being impaired by ’tunnel vision’. Benefit from the impartiality and objectivity of our IOSHA QUALIFICATIONS BOARD auditors!
Gap analysis
A gap analysis, also known as delta analysis, forecasts operational and strategic business trends from the baseline assumption that the company will continue its operations as before based on the established processes of an organization. The expected development of the target figures is determined by applying statistical forecast methods to extrapolated historical values. In a second step, the forecast result is compared with the requested target. Once this is done, gap analysis visualizes the difference, delta, or gap between the requested target and the potential development.
Employee surveys
Depending on your terms of reference and objectives, we can conduct various types of employee surveys on your behalf: individual campaigns, including opinion polls and employee climate surveys, but also periodic and systematic employee surveys as an integrated part of your management system. Employee surveys offer a host of benefits, from improving employee satisfaction and motivation to enhancing work atmosphere, targeted employee qualification, and improving service quality for customers, to name a few.
Customer surveys
Customer surveys measure your customers’ satisfaction with your service and product quality. They also provide important information on customer expectations, customer needs, brand awareness, and your company’s reputation within your defined target group. As customized solutions are becoming increasingly important, particularly in the era of digitalization, customer surveys may be able to identify enormous opportunities.
Mystery analysis
Mystery analyses are ideal tools to examine service quality and customer focus in your company. Their best-known forms include mystery shopping, mystery calls, and mystery mailings. We provide test customers from your target group with in-depth training in mystery analysis and give them targeted analysis assignments based on defined test criteria. Their impartial external findings may uncover ‘blind spots’ in your company.
Benefit from our extensive pool of experts
Beyond theoretical knowledge, we have decades of practical experience in fields such as continuous improvement process (CIP), optimization and customer focus. Our broad expertise enables a holistic perspective when assessing your company performance.
To ensure the right expertise for your project, we select the technical experts that match your needs. Our international network of technical experts provides additional support in the form of industry and specialist knowledge. With the backing of our large pool of experts, we combine the expertise required for your project
ISO 41001 is an international standard for facilities management introduced in 2018. After staffing costs, the biggest expense for most public and private sector organizations is the maintenance and upkeep of the workplace. The ISO 41001 standard was designed to help organizations implement the highest standards of facilities management to reduce costs and boost efficiency.
ISO 41001 focuses on several areas, including:
Based on a strategic, tactical and operational approach, the standard provides a common platform, which can be used across all sectors. ISO 41001 is applicable to all organizations or parts of organizations, whether public or private sector, and regardless of the type, size and nature of the organization or its geographical location. It is designed both for organizations which manage their own facilities, as well as providers which manage facilities for other companies.
How does ISO 41001 certification help you?
Organizations around the world are becoming increasingly aware of the importance of effective facilities management – with rising costs and several examples of poor management highlighted in the media, companies are seeking to implement best practice. ISO 41001 helps you follow the highest standards of facilities management. This helps you:
Trust IOSHA QUALIFICATIONS BOARD for your ISO 41001 certification process
With decades of experience helping organizations improve management practices, IOSHA QUALIFICATIONS BOARD understands the needs of facilities management teams well.
IOSHA QUALIFICATIONS BOARD’s auditors hold the necessary national and international accreditations for management system auditing exercises, thereby ensuring that your ISO 41001 certification process is conducted with the highest degree of professionalism and conformance to international guidelines and standards. Furthermore, our auditors are required to follow a strict code of conduct through Auditor Codex, which assures both you and your clients of our complete independence and impartiality.
Once your assessment and certification are complete, you can display the IOSHA QUALIFICATIONS BOARD certification mark on your website, brochures and communications material as evidence that you have been audited by a trusted third party. The IOSHA QUALIFICATIONS BOARD certification mark is widely recognized and respected as a symbol of quality, safety and sustainability, as our certificates represent third-party endorsement by a globally renowned organization.
